Account Settings
How can I have my Data Removed?
Where can I Report Translation Issues?
How do I disable and then re-enable Two-Factor Authentication (2FA) so that assistants and experts can log into my account?
How do I Set My Email Preferences?
How do I Add a New Email Package?
How do I Customize Email Templates in an Email Package?
How do I Edit the Order Ready for Pickup Email?
How do I Block the Order Shipped Emails?
How do I Change Email Templates for the Gallery Invite Email?
How do I Assign an Email Package to a Gallery?
How do I disable/enable copies of the emails sent to myself? (Photographer BCC)
How should I use Dynamic Text in the Email Templates?
How can my clients unsubscribe from emails?
How do I customize Gallery Expiration Emails?
How do I change my photographer account email?
How do I Customize a Brand and Add Multiple Brands?
How do I Protect my Watermark from Watermark Removers?
How are Images Affected by Image Processing?
Duplicate, Edit, and Rename Gallery Templates
How do I Create and Use Gallery Templates?
How do I Remove Pic-Time Branding?
How do I upload a browser favicon?
How do I Apply a Watermark to My Photos?
What is a Burned Watermark?
How do I set up and connect my Google Analytics Account?
What are the Benefits of Connecting Google Analytics to my Pic-Time Account?
Why is the watermark option not showing up?
How do I upgrade my subscription plan?
How do I Check my Subscription Plan Details?
How do I Downgrade My Plan and How Will My Account be Affected?
What are the Commission Rates for Various Subscription Plans?
What are the 2022 Prices?
What are the 2018 Prices?
How do I Cancel my Subscription?
Black Friday Sale FAQ
What is Included Under Professional Workflows for Paid Plans?
How do I Retrieve Invoices for the Plan Subscription?
Adding Brands as a Subscription Add-On
Why has my Free Plan storage been reduced to 3GB?
What happens when I upgrade or extend my plan partway through a subscription?
Why is my Pic-Time subscription discount smaller than the public promotion?
How do I add another year to my current subscription?
What is included in my subscription plan?
How do I Integrate Facebook Pixel or Google Tag Manager?
Pic-Time and HoneyBook Partnership
HoneyBook's Offer of 3 Additional Months for Their Users
How do I integrate with Imagen?
How do I integrate with Zapier?
Pic-Time and StyleCloud Partnership
Pic-Time and StyleCloud Integration
Pic-Time and HoneyBook Integration
Pic-Time and Studio Ninja Integration
Pic-Time and Studio Ninja Partnership
Pic-Time and Táve Integration
What platforms does Pic-Time integrate with?
How do I review my account storage?
How Are Photos Accessible from Cloud Storage? (Photo Archive)
Why are my settings not saving? (LastPass and Honey)
Browser Certificate Issue for Older Operating Systems
How do I set up two-factor authentication?
How do I Update My Payment Method?
How do I unarchive an older gallery?