Sometimes you may wish to upgrade or extend your plan while in the middle of your current subscription. The exact steps involved in upgrading or adding extra years to your subscription depend on the kind of subscription you currently have and the subscription you wish to upgrade to. This article will guide you through how this process works in different cases.
When you upgrade, regardless of whether you are adding on more time to your current plan, or upgrading to a new plan, you will:
Be charged immediately.
Get 1 year or 1 month of the new plan added to your subscription.
Be upgraded to the new plan right away, and whatever remaining time you had on your current subscription is converted to the new subscription, with your subscription expiration adjusted to account for the price difference.
Please Note: Accounts are billed several days before they are due to renew. Which means the account renewal and billing dates are not the same. To check your next billing date go to Plans & Billing in your Settings.
Upgrading from a Free Trial
If you upgrade during a free trial, you will be charged immediately for the new subscription, and the upgrade with its features will activate immediately, replacing the trial. Any remaining days you had left on your trial will be credited to the end of your subscription. If you do not upgrade, your account will automatically transition to the Free plan at the end of the trial period.
Please Note: Your free trial includes access to Advanced Plan features. At the end of the trial, if you do not upgrade, your account will automatically transition to the Free plan. If you purchase a Professional or Beginner plan, you will lose some of the Advanced Plan features.
Upgrading During a Pic-Time Subscription Promotion
For our annual campaigns, such as the Black Friday promotion, the discounted subscription rate applies only for your first year. After this period, the subscription will renew at the price current to the time of renewal. However, during the campaign, you can pre-pay for multiple years of your subscription at the rate available during the campaign to make the most of the offer. To do this, go to the Plans & Billing page, click Manage next to your subscription, and purchase any additional years one at a time. Learn more here.
Downgrading Your Subscription
If you choose to downgrade your subscription, you will continue the rest of the time you have left on your current plan. Once the subscription is due to renew, you will be moved to the lower-tier plan and charged accordingly. You can learn more here.
