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How do I Schedule When Emails are Sent?
How do I Schedule When Emails are Sent?
Melanie avatar
Written by Melanie
Updated over 4 months ago

Pic-Time gives you the ability to schedule the date and time that emails are sent from your gallery. You can schedule certain emails to send at a specific date and time, based on your own timezone settings.

Scheduling the Gallery is Ready Email

1. To schedule the Gallery is Ready email for your Main Client, go to your Gallery, then the Share tab, and enter your client’s name and email address. Click Send to Client.

2. Edit the email Message, and click Schedule Email. Learn more about Email Packages here.

3. Choose from the suggested times or choose your own date and time, then click Schedule Email to save the changes and schedule the email.

Your email will be sent at the scheduled time.

Please Note: When scheduling the Main Client invite email, the email will only send at the scheduled time if the gallery is Online.

Cancel or View Scheduled Emails

1. To view or cancel scheduled emails, go to the gallery, then under the Dashboard tab, click View all activity.

2. Click the All users line, and locate the scheduled email in the Activity Type column. In the far right column, click Email to view the email, or Cancel Email to cancel the scheduled send.

Emails that can be scheduled include:

Please Note: Emails can only be scheduled from within a specific gallery. They cannot be scheduled from a Gallery Template or Email Package.


Marketing Automation Emails

The above email scheduling feature refers to standard system emails. If you have a Marketing Automation App installed, emails can also be sent through the App. There are two factors to determine the email send time in an App, which we will go over below. For more information about setting up emails in specific Apps, search the Help Center for the specific app.

App Email Send Time

Within most Apps, you can schedule the email send time, either at an Optimized Schedule, or at the Earliest possible time. If you select the Earliest possible time, the email schedule is based on the App Assignment Setup (see below).

App Assignment Setup

When you assign an app to a gallery, you may have the option to schedule when the app begins. Depending on the app, this will also be the time emails are sent out. You can set the exact date and time for the app to begin.

For example, if you are using the General Coupon app and have emails set to send at the Earliest possible time, then the emails will send according to your Automation-App Start. However, for apps like the Abandoned Cart app, if you have emails set to send at the Earliest possible time, they will be sent according to when the customer left the items in their shopping cart.

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