Skip to main content
All CollectionsStoreOrders and Shipping
How do I control which shipping methods are available to my clients?
How do I control which shipping methods are available to my clients?
Aiste avatar
Written by Aiste
Updated over a week ago

When selling products through your gallery store, the shipping methods available to your clients depend on your setup: whether you’ve enabled direct lab shipping, offer free shipping, local pickup, or are fulfilling orders yourself. This article explains each shipping option available via Pic-Time.

Lab-Offered Shipping Methods

If you’ve selected a professional lab to fulfill orders, the shipping methods are determined by your chosen lab. You can see available shipping methods for each lab here and compare shipping costs here.

Free Shipping

Automatic Free Shipping in the Shop

You can offer free shipping as default for individual or all products and cover the cost for your clients.

undefined

Free Shipping Coupon

Free shipping is an excellent way to encourage purchases, especially for high-value orders. To encourage clients to place larger orders, you can create a General Coupon App to offer Free Shipping for all orders over a certain amount.

Please Note: Free shipping discount will give your client free ground shipping for their order. If your client chooses to upgrade the shipping, they will need to pay the full upgraded price.

You can also offer Free Shipping as part of any store sales you set up using Pic-Time's Marketing Apps.

Local Pickup

Local pickup is a great option for clients nearby your studio or physical location. You can enable this feature for each price list and customize pickup options for individual galleries. Once set, you can quickly mark orders as ready for pickup.

For step-by-step instructions on how to set up local pickup refer to this article.

undefined

Ship To Yourself First

Shipping products to yourself first allows you to review or customize them before re-shipping them to your clients. This means you take on the responsibility of delivering the order to the client yourself.

You can enable the Ship to Me First option in each product price settings (Main Dashboard > Store Pricing > select a product and click to Edit Price). For detailed instructions, refer to this guide.

undefined

Self-Fulfilling Orders

If you prefer full control over the printing and shipping process, you can self-fulfill orders. This allows you to:

  • Choose your preferred shipping carrier.

  • Set custom shipping rates.

  • Package and send orders yourself.

You can enable this option in your store (Main Dashboard > Settings > Store Settings > click Setup under Self Fulfill Shipping). Head to this article for step-by-step instructions.

Client Choices During Checkout

Depending on your setup and the shipping methods available, clients may select and edit their preferred shipping method in the gallery store when processing their order. This option will only appear in their cart if more than one shipping method is enabled.

By tailoring your shipping methods, you can balance convenience for your clients with what works best for your business. Whether you prefer letting the labs handle all shipping, offering free shipping, local pickup, or self-fulfilling your orders, there’s a solution for every workflow.

Did this answer your question?