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How do I Disable my Anti-Virus to Allow Connectivity for the Uploader App?
How do I Disable my Anti-Virus to Allow Connectivity for the Uploader App?
Maryanne avatar
Written by Maryanne
Updated over 7 months ago

When downloading and installing the Pic-time Uploader App, your computer system may not recognize the connection from the app. A prompt from your computer may notify you to adjust your anti-virus, malware, or firewall settings. If you use any malware or anti-virus, make sure the Uploader is enabled in the program.

Below are instructions on how to adjust these common anti-virus softwares to allow the Uploader App:

Anti-Virus

VPN

Please Note: Canopy, a computer protection program, currently does not allow the Uploader to run. In order to allow connectivity for the uploader app, disable the program.

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