When downloading and installing the Pic-time Uploader App, your computer system may not recognize the connection from the app. A prompt from your computer may notify you to adjust your anti-virus, malware, or firewall settings. If you use any malware or anti-virus, make sure the Uploader is enabled in the program.
Below are instructions on how to adjust these common anti-virus softwares to allow the Uploader App:
Anti-Virus
VPN
Please Note: Canopy, a computer protection program, currently does not allow the Uploader to run. In order to allow connectivity for the uploader app, disable the program.