When downloading and installing the Pic-time Uploader App, your computer system may not recognize the connection from the app.

A prompt from your computer may notify you to adjust your antivirus or firewall settings.

1. Open Malwarebytes on your computer, and select Detection History.

2. Select the Allow List tab and click Add to allow a program.

Mac: Find the Uploader app by going to your Applications folder. Search for ‘Uploader’ and select to add.

PC: Find the Uploader app by going to your C:\Program Files\pic-time folder. Search for ‘PCPClientNG.exe’ and select to add.