When downloading and installing the Pic-time Uploader App, your computer system may not recognize the connection from the app. A prompt from your computer may notify you to adjust your antivirus or firewall settings.
1. Open Kaspersky Internet Security and click the gear icon for your Settings.
2. In the Threats and Exclusions tab, select Manage exclusions.
3. Click + Add.
4. Select the folder location of your Uploader app.
Generally the folder address is: “C:\Program Files\pic-time\PCPClientNG.exe”.
5. Name the Object, and check "All components" under Protection components.
6. Do the same process in sections 3-4 for Trusted applications. Then click OK.
7. After clicking OK, the “Exclusions for application” window will open. Mark the following checkboxes:
Do not scan files before opening
Do not monitor application activity
Do not inherit restrictions from the (application's) parent process
Do not monitor the activity of child applications
Apply exclusion recursively
Allow interaction with the Kaspersky Internet Security interface
8. Then click OK.
9. When you finish with both sections, click Save.