When downloading and installing the Pic-time Uploader App, your computer system may not recognize the connection from the app. A prompt from your computer may notify you to adjust your antivirus or firewall settings.
Allow Connectivity for the Uploader App through Norton Antivirus
1. Open Norton Antivirus on your computer. From the main My Norton screen go to the dropdown menu beside Device Security and choose Performance.
2. Click on the Settings tab.
3. Select Firewall.
4. Then go to the Program control tab.
5. In the search field, begin typing "pic-time" and click Go.
6. Choose Allow from the dropdown list.
7. Click Apply, then Close out of the Settings.
