You can easily view all of our Lightroom articles in the Lightroom Manual. In addition, below are some frequently asked questions.
How does the Plug-in streamline my workflows?
If you edit or retouch images for your clients, you may want to automatically sync the images they select. Learn more here.
In addition, you can use Lightroom Filters to quickly create Blogs, Slideshows, favorites lists, products, send photos, and more. Learn more here.
Where does the Plug-in export photos to on my computer?
The Plug-in exports photos to one of the folders in the hidden Uploader folder on your computer, and the temporary files are deleted after they've been uploaded to the site.
You can also back up the photos via export settings. Learn more here.
How do I rename my filenames when they upload? / How can I create unique filenames for each gallery?
You can rename files when they upload by creating an export preset. This way, you don't need to update your export settings every time. Learn more here.
How do I preserve the custom order/arrangement of images?
When you move/rearrange images within the scene, this will be reflected in the gallery after you publish/republish. In addition, exporting/file renaming will rename the files based on this custom order.
What can be changed on a Republish?
Any edits made to the images
Images removed in Lightroom are removed in Pic-Time (However, if you remove a photo from Selections it will be removed only locally and will stay in the corresponding scene in Pic-Time).
Any scenes added/removed
Export information such as metadata and file size
Please Note: Filenames cannot be changed. However, you can find a workaround here. (file renaming)
How do I check for updates?
Generally, updates to the Plug-in will happen automatically. You may need to restart Lightroom. Learn how to check for Lightroom updates here!
Does the Plug-in support multiple catalogs?
Yes, you can simply switch between catalogs (only available within the same device with the same user).
When should I create a new catalog?
We recommend creating a new catalog once a year or when it reaches 300GB, whichever comes first, after you've completed your last pending gallery within that catalog.
If you experience issues or slowness with your catalog before reaching a year/300GB, we suggest optimizing it (learn more about how to optimize Lightroom performance here ) or replaced (learn more about how to create a new catalog here).
Does the Plug-in support 2-factor authentication?
Yes, you can checkmark to enable it in Pic-Time, under Settings > Profile. Learn more here.
How do I log in/out of the Lightroom Publish Service?
If you need to log in/out of the Publish Service, you can follow the steps here.
How do I modify a CSV list and use it in Lightroom?
If you've downloaded a CSV list from the site, you can use it to search through images in Lightroom. Learn more here.
What metadata do my images retain?
Your images can retain as much or as little metadata as you like. Learn more here.
How do I find the Project ID?
Easily find the project ID in the specific gallery url in your Photographer Dashboard. Learn more here.