Self Migration Tool allows you to easily move your galleries to Pic-Time yourself. Follow the Self Migration guide for detailed instructions.
Our team also offers a paid Migration Service where we handle everything for you!
Please Note: The self-migration Chrome extension is currently in Beta and works only with ShootProof and Pixieset galleries. We plan to add support for other platforms in the future.
If you note any issues, please reach out to our support team: [email protected].
FAQ
How long does the migration process take?
The time depends on how many galleries and photos you’re moving and the current server activity. Most migrations are completed within a few hours to a couple of days, and usually take less than a week. We’re continually improving our capacity to make transfers faster.
Can I migrate video content as well?
Not at the moment. The Self Migration tool doesn’t support video, and the same limitation applies to the migration service handled by our team. We will keep you updated if this changes in the future
Can I use the Self Migration tool on Windows and Mac?
Yes! The Chrome extension can be used on both Windows and Mac computers.
Do I need to use Chrome for Self Migration?
You can use Chrome or any Chromium-based browser like Edge, Brave, or Opera. Safari is not supported at the moment, so if that is your default browser, we recommend installing Chrome to complete the migration. You can remove it afterward if you like.
What are the benefits of using the self-migration Chrome extension?
Start your migration immediately.
Free to use — no fees.
Enhanced security since your credentials aren’t shared.
Can I filter and sort the galleries so I can choose the ones I want to migrate?
Yes! Before selecting galleries (step 11), you can use filters and sort options:
Available Filters:
Tag (category/occasion)
Status (Active, Inactive, etc.)
Available Sort options:
Name (A-Z, Z-A)
Created (New-Old, Old-New)
Event Date (New-Old, Old-New)
Why are my migrated galleries offline?
By default, migrated galleries are set to offline to ensure their privacy. After the process is complete, you can turn them online and grant client access using the Gallery Migration App.
What types of media/information are migrated from my old service to Pic-Time?
This method can migrate the same media/information that our paid services do. You can find more about this here in the general Migration FAQ article.
Will this slow down my computer?
No, you just need to start the process. The tool will connect the two accounts to our computers and use its power to do the migration process.
Will this use my internet connection?
Only during setup — selecting galleries and templates. The download/upload process uses our computers, so slower connections won’t be a problem.
What if I don't have time to do it myself?
Our Self-Migration Tool is very quick! However, if you would prefer us to do it for you we still offer our paid migration service here.
How do I invite clients to their migrated galleries?
We recommend using our Gallery Migration App to email your clients their new gallery link. You can even include a store discount to give them a warm welcome and encourage product sales!