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How do I Sell Custom Resolution Downloads?
How do I Sell Custom Resolution Downloads?
Melanie avatar
Written by Melanie
Updated over 5 months ago

You can sell digital downloads in different sizes, such as files sized for social media sharing. Each size can have a name, a description, download terms (optional), and a custom release form document (optional). Follow the steps below to enable Custom Resolution downloads in the store.

How to Set Up Selling Custom Resolution Downloads

1. To begin, go to Settings from your Main Dashboard.

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2. Under Store Pricing, select the Price List across the top to edit. Hover over the product titled Photo Downloads and click Edit Price.

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3. The first item in the list is for high-resolution downloads, the other items in the list can be used for downloads of a different size. Checkmark the items to offer them in the store, and adjust the price in the Price column (Learn more about tiered pricing to sell multiple items at a reduced price).

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4. Hover and click the pencil icon next to each item to adjust Product Name, Description, Size, and a Custom Release Form.

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5. A pop-up will appear. Checkmark to adjust the Product Name and Description.

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6. Uncheck the Original Size option to change the maximum height and width in pixels for the download.

Please Note: This will only apply to Photos, not Gifs. Gifs are always downloaded at the original uploaded resolution, and are not resized per any photo download settings.

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7. Add Download Terms to have your client tick a checkbox before they can download the photos. For example, they can checkmark to confirm that photos are for personal use only. Check Use a Custom Release Form to upload a pdf release form specific for this product. Click Apply to save your changes.

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Please Note: The high-resolution download size cannot be edited in the Store Product, but can be edited in the Gallery Setup tab of the gallery, under More Settings. This way you can control the size of the high-resolution downloads for each particular gallery.

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In the Gallery Setup tab you can also set up free High-Res downloads for specific user types. Users who are not allowed to download High-Res photos for free will be able to purchase. Learn More here.


How the Client will See the Resolution Options

In the gallery, the client will see the download options by hovering over an image and clicking the shopping cart icon on each photo.

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They can choose Downloads, and choose their download option.

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To download multiple images, they can click the downward-facing arrow in the top corner of the gallery, and click Multiple Selection.

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They select their images and click Buy Downloads in the lower right corner.

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Then they will be taken to the product editor to choose their download options.

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How the Client will See the Download Terms

The client will see the download terms in the gallery and on the download page before they can save their photos. They must check the download terms box before they are able to download.

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Gallery View

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Downloads Page

After they checkmark to agree to your download terms, they can select their download option and save their images.

How the Client will See the Release Form

When your client downloads their images, the print release form will be available on the Download Photos screen and in the .zip file with the downloaded photos.

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