Skip to main content
All CollectionsClient GalleriesClient Questions
How can My Client Purchase and Download Custom / High Resolution Photos?
How can My Client Purchase and Download Custom / High Resolution Photos?
Lauren avatar
Written by Lauren
Updated over 3 months ago

When you choose to sell photos, your client can purchase them straight from the gallery or the store. They can choose individual photos, buy all photos or select photos from their collections (favorites, scenes etc.). The digital photo product is also available through the storefront.

If the gallery has already expired for your client (gone Offline), they will no longer be able to access or download their free or purchased photos. They will only be able to access their images again if an Automation runs in their gallery (such as the Anniversary Gift app), or if you turn the gallery back Online.

Please Note: Gifs are always downloaded at the original uploaded resolution, and are not resized per any photo download settings.

Purchasing an Individual Photo

1. Hover over the photo you would like to purchase and click Buy.

undefined

2. Click Downloads, select the quality, and select to Buy 1 Photo or Buy Full Gallery Downloads.

undefined

3. Your photo is now added to your cart.

undefined

Purchasing All Photos

1. Click the downward facing arrow in the navigation bar and select Buy Full Gallery Downloads.

undefined

2. This will take you to the product editor, where they can select the quality, and click Add to Cart.

undefined

3. Continue Shopping or Proceed to Checkout.

undefined


Purchasing a Collection of Photos

1. Select the downward-facing arrow in the navigation bar and click Multiple Selection.

undefined

2. Choose from the collections on the left side, adjust the image selection and click Buy Downloads.

undefined

3. Then you will then again be taken to the product editor where you can select your quality and add the product to the shopping cart.


Purchasing via the Store

1. Select the Digital Downloads product from the storefront.

undefined

2. Select to buy individual photos or the full gallery, the quality, and the photos themselves from the photo carousel at the bottom of the page. Click Add to Cart.

undefined

Check-Out

3. If you aren’t in your cart already, you can click on the cart icon in the navigation bar.

undefined

4. Enter the Shipping Address, Coupons (if applicable) and click Place Order. Depending on the configuration of the store, you may be asked to enter the payment information before your order is placed.

undefined

5. Once the order is placed, you will receive an order confirmation on the site and by email.

undefined


Downloading Purchased Photos via the Gallery

1. You will receive an email that has a direct link to the downloads folder. Click Download Photos.

undefined

2. You can also access the photos via your gallery orders (from the main page of the gallery). Click on the Menu Icon in the upper right corner and select Orders.

undefined

3. Locate the order and click on Download Photos.

undefined

4. You will then be taken to the downloads page where you can save the photos to your computer, Google Photos, or Dropbox.

Did this answer your question?