When downloading and installing the Pic-time Uploader App, your computer system may not recognize the connection from the app. A prompt from your computer may notify you to adjust your antivirus or firewall settings. Below are instructions on how to adjust your firewall to allow the Uploader App.

1. Click on the Apple Icon in the upper left corner, then System Preferences.

2. Go to Security & Privacy.

3. Click the Lock Icon in the bottom left corner and enter your credentials to be able to make changes.

4. Turn off the firewall or click on Firewall Options and add the Pic-Time Uploader to allow the connection.

1. Access your computer settings via the Start button and click on Update & Security.

2. Click on Windows & Security

3. Click Firewall & Network Protection

4. Select your active network and turn off the firewall or allow the Pic-time app through the firewall.