On a Professional, Advanced, or Multi-Brand Pic-Time Client Delivery Suite or paid Pic-Time Art Store plan, you are able to self-fulfill any of the products offered in the store or your own Custom Products. The client is able to design products in the Client Gallery store and place their order. When products are being self-fulfilled, you are able to download the order and print it yourself with a lab of your choice outside of Pic-Time. The system allows the orders to be marked as shipped and gives you full control over pricing their shipping rates.
Please Note: You will need to list yourself as the seller in your Store Settings in order to self-fulfill a product. You can still have automatic lab fulfillment for any and all of your products when listed as the seller yourself.
Self-Fulfill Product Setup
1. To begin, set up your self-fulfilled products and then adjust the shipping prices.
2. Edit the shipping prices by clicking on the pencil icon next to the Self fulfill shipping.
3. Edit the shipping prices.
4. You can add multiple shipping tiers if necessary for different Products offered in the store. For example, you may want to sell products like Albums at a different rate than standard Prints. Click Apply once done.
5. If you have more than one Shipping Tier option, you can select it in the drop-down list under the Self-Fulfill Shipping column.
6. Click Product Info to edit the description and production time of the item.
Please Note: Products that feature Pic-Time designs have a flat design cost. Fine Art and Layflat Albums, Hardcover Books, and Magazines have a flat fee of $5 (USD). Foiled and regular Greeting Cards have a flat fee of $2 (USD).
7. Edit the description, production time, and photos for the product.
8. You can also automate the files. Click Save Changes once done.
Accessing Orders
1. To access orders that are in queue to self-fulfill, click on the Sales & Automation tab from the Main Dashboard.
2. Click on the Orders tab and then click the Self-Fulfill tab. Select the order.
Downloading Order
1. To download the full order, click Download CSV at the top of the page.
2. To download individual products, click the downward-facing arrow next to the product.
3. Open the order file. The Cropped_Layouts folder consists of the JPEG designs that were approved by the client. These files are ready to be sent over to your desired printing company. Below are some examples.
Magazines
The first 2 files are the front and back of the cover. The following files are the consecutive pages of the magazine. For example, file imposed-2 is the left side of the first spread, and file imposed-3 is the right side of the first spread.
The Originals folder consists of the original (non-cropped), high-res files used for each spread. For example, this is the image used for the front cover. The folder is divided into subfolders that include Cover, Spread 1, Spread 2, etc.
Albums
In the cropped_layouts folder, the last file titled imposed-00000.jpg is the cover of the album. The rest of the files are the consecutive pages of the album. File titled cmp-000002 is the first spread, file titled cmp-000003 is the second spread etc.
Prints
In the cropped_layouts folder, are located folders that indicate the number of copies of each image. The folder titled Originals consists of the original images (no cropping adjustments made by the client).
Shipment Tracking
1. To locate the client's name, email, and shipping address click on Shipping Info.
2. To save the tracking information for the order click on the Box Icon.
3. Checkmark the items included in the shipment, choose the carrier, and input the tracking number.
4. Click Mark as Shipped. Your client will receive an email with the tracking information.
