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How can my client purchase and download custom / high-resolution media in Pic-Time 2.0?

Written by Aiste
Updated today

This article is for Pic-Time 2.0. Learn more about Pic-Time 2.0 here!

If needed, you can check out the Pic-Time 1.0 version of this article here.

When you choose to sell media downloads, your client can purchase them straight from the gallery or the Digital Downloads product in the shop.

We have a white-labeled article to help your clients with this process:

This article belongs to our Client Help Center, built specifically to assist your clients using the gallery. The Client Help Center is white-labeled, meaning we don’t mention Pic-Time or other photographers, so you can share it as part of your own brand.

Managing download permissions

Download permissions are controlled by you. Learn more about managing download permissions in our article here!

Expired Galleries

If the gallery has already expired for your client (the gallery status is Offline), or you have removed the gallery, they will no longer be able to access or download their free or purchased media. They will only be able to access their media again if a Marketing App switches the gallery back Online, or if you manually turn the gallery back Online.

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